Delete inactive customers older than N years

Setup guide

Before you start

This template is destructive when Delete enabled is turned on. Run it once with deletion disabled and review the logs before enabling deletion.

How it works

• Trigger: monthly scheduled workflow
• Searches customers using orders_count:0 and customer_date
• Processes customers page by page
• Rechecks each customer before deletion using their current createdAt, numberOfOrders, and canDelete values
• Deletes only customers that still match the criteria and are deletable

Configure in setup

• Customer age in years: minimum customer account age before deletion
• Maximum customers per run: safety cap for one monthly run
• Delete enabled: off means dry-run logging only; on performs deletion

Notes

• No extra Shopify scopes are requested by this template because customer write access is already part of the app's default install scopes.
• If a customer has placed an order, Shopify will not allow deletion and this workflow also skips them before attempting deletion.